Abstract. Modern humanities pay special attention to the circumstances that create conditions for the emergence of insurmountable barriers and their specific impact on the relationship between professionals and their clients or relatives. The social environment is dynamic and there is a need not only to demonstrate good communication skills, but also to take flexible actions, to have the ability to assess external factors, without underestimating the individual characteristics of the participants in the interaction, to prevent problems and misunderstandings in the process of communication. The study of common barriers could greatly further the development of new methods or the enhancement of existing methods in social work.

Keywords: social work, communication, communication barriers